Terms of service

📜 Terms of Service

Effective Date: 27th July 2025

Welcome to Michelle’s Sweet Creations. By accessing our website or placing an order, you agree to the following terms. These ensure a fair and smooth experience for everyone.

 

🛍️ Ordering & Payment

• All orders are subject to acceptance and availability.
• Prices are listed in GBP and include applicable UK VAT.
• Payment is taken securely at checkout via your selected method.

 

🍬 Product Info

• We take great care to describe our sweets accurately—but colours, shapes, or packaging may vary slightly.
• Ingredients, dietary notes, and allergens are listed on each product page. If you’re unsure, please contact us before ordering.

 

📦 Shipping & Delivery

• We deliver to UK addresses only.
• Full shipping details—including timeframes, costs, and packaging—are available [link to Shipping Policy].

 

🔄 Returns & Refunds

• Due to the nature of our products, we don’t accept returns unless items are damaged, incorrect, or faulty.
• Melted sweets due to missed deliveries or exposure to heat (e.g., parcels left in the sun) are not eligible for refund.
• Full refund terms are outlined [link to Refund Policy].

 

📸 Intellectual Property

• Michelle’s Sweet Creations® is a registered trademark (UK00004188267)
• All photographs, product images, designs, and written content on our site are owned by us. Please do not reuse, copy, or distribute without written permission.

 

🔒 Privacy

• We treat your data with care. For full details, view our [Privacy Policy].

 

✏️ Changes to Terms

We may update these terms from time to time. Continued use of our site means you accept any changes made.